Privacy Policy
Privacy Policy
At Surfgraphix, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website, app, and related services.
If you have any questions about this policy, please contact us at: contact@surfgraphix.com
1. Information We Collect
We collect information voluntarily provided by users (surfers, photographers, and visitors), as well as data automatically gathered when using our platform.
1.1 For Surfers
Full Name
Email Address
Phone Number
Preferred Surf Locations
Interest in purchasing videos or photos
Expected price range for videos and photos
Location data (with consent)
Website usage and navigation data
1.2 For Associated Photographers
Full Name
Email Address
Phone Number
Studio/Brand Name (if applicable)
Date of Birth
Equipment used
Social Media Profiles (e.g., Instagram)
Preferred type of content (photos, videos, sequences)
Usual surf spots
Price range for photos, videos, and sequences
Availability of discounts
1.3 Technical Information
Cookies and similar technologies
Location data (with permission)
Device and browser information
Usage behavior on our website
2. How We Use Your Information
The information collected is used for the following purposes:
To personalize and improve user experience
To facilitate the purchase and sale of surf-related media
To show relevant content based on user preferences and location
To analyze performance and optimize the platform
To communicate promotions, updates, or service-related messages
To deliver real-time notifications regarding sessions or uploads
To provide customer support
To ensure the safety and security of our platform
3. Data Sharing
Surfgraphix does not sell or share personal information with third parties, except:
When legally required
When necessary to operate our services (e.g., hosting providers, payment processors)
With explicit user consent
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction, including:
Encryption of sensitive data
Secure server infrastructure
Access control policies
Please note that no method of data transmission or storage is 100% secure, but we are committed to following best practices.
5. Your Rights
You may request the following at any time:
Access to your personal data
Corrections to inaccurate information
Deletion of your account and all associated data
Requests can be made through the "Delete Account" feature on our site or by emailing contato@surfgraphix.com. Data removal will be completed within 48 hours.
6. Cookies and Tracking Technologies
We use cookies to:
Save user preferences
Provide personalized recommendations
Analyze website performance and improve functionality
You can disable cookies through your browser settings at any time.
7. Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, or as required by law. Inactive or deleted accounts will have their data removed within 48 hours of request.
8. Consent
By using our website or app, submitting your information, or creating an account, you agree to the terms of this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. We recommend checking back periodically for any changes.
Last updated: April 17, 2025
10. Contact Us
If you have any questions, concerns, or requests related to your privacy or personal data, feel free to reach out:
At Surfgraphix, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website, app, and related services.
If you have any questions about this policy, please contact us at: contact@surfgraphix.com
1. Information We Collect
We collect information voluntarily provided by users (surfers, photographers, and visitors), as well as data automatically gathered when using our platform.
1.1 For Surfers
Full Name
Email Address
Phone Number
Preferred Surf Locations
Interest in purchasing videos or photos
Expected price range for videos and photos
Location data (with consent)
Website usage and navigation data
1.2 For Associated Photographers
Full Name
Email Address
Phone Number
Studio/Brand Name (if applicable)
Date of Birth
Equipment used
Social Media Profiles (e.g., Instagram)
Preferred type of content (photos, videos, sequences)
Usual surf spots
Price range for photos, videos, and sequences
Availability of discounts
1.3 Technical Information
Cookies and similar technologies
Location data (with permission)
Device and browser information
Usage behavior on our website
2. How We Use Your Information
The information collected is used for the following purposes:
To personalize and improve user experience
To facilitate the purchase and sale of surf-related media
To show relevant content based on user preferences and location
To analyze performance and optimize the platform
To communicate promotions, updates, or service-related messages
To deliver real-time notifications regarding sessions or uploads
To provide customer support
To ensure the safety and security of our platform
3. Data Sharing
Surfgraphix does not sell or share personal information with third parties, except:
When legally required
When necessary to operate our services (e.g., hosting providers, payment processors)
With explicit user consent
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction, including:
Encryption of sensitive data
Secure server infrastructure
Access control policies
Please note that no method of data transmission or storage is 100% secure, but we are committed to following best practices.
5. Your Rights
You may request the following at any time:
Access to your personal data
Corrections to inaccurate information
Deletion of your account and all associated data
Requests can be made through the "Delete Account" feature on our site or by emailing contato@surfgraphix.com. Data removal will be completed within 48 hours.
6. Cookies and Tracking Technologies
We use cookies to:
Save user preferences
Provide personalized recommendations
Analyze website performance and improve functionality
You can disable cookies through your browser settings at any time.
7. Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, or as required by law. Inactive or deleted accounts will have their data removed within 48 hours of request.
8. Consent
By using our website or app, submitting your information, or creating an account, you agree to the terms of this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. We recommend checking back periodically for any changes.
Last updated: April 17, 2025
10. Contact Us
If you have any questions, concerns, or requests related to your privacy or personal data, feel free to reach out: