Privacy Policy
Privacy Policy
Privacy Policy
SURFGRAPHIX PRIVACY POLICY
Last updated: 01/12/2025
At Surfgraphix (“Surfgraphix”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, marketplace, app, and related services (“Platform”).
If you have any questions about this policy, please contact us at: contact@surfgraphix.com
Information We Collect
We collect information voluntarily provided by users (surfers, photographers, and visitors), as well as data automatically gathered when using our Platform.
1.1 For Surfers
Full Name
Email Address
Booking information for scheduled surf sessions
Location data (with consent)
Website usage and navigation data
1.2 For Associated Photographers
Full Name
Email Address
Studio/Brand Name (if applicable)
Date of Birth
Address
Social Media Profiles (e.g., Instagram)
Usual surf spots
Price range for photos and videos
Availability of discounts
Bank account and payout details (used only for processing payouts)
1.3 Technical Information
Cookies and similar technologies
Location data (with permission)
Device and browser information
Usage behavior on our website
How We Use Your Information
We use the information collected for the following purposes:
To personalize and improve user experience
To facilitate the purchase and sale of surf-related media
To process bookings of surf photography and videography sessions
To deliver purchased media (using Google Drive storage) and manage Shopify transactions
To process subscription payments via Stripe
To show relevant content based on user preferences and location
To analyze performance and optimize the Platform
To communicate promotions, updates, service notifications, and session reminders
To provide customer support
To ensure the safety and security of our Platform
Data Sharing
Surfgraphix does not sell or share personal information with third parties, except:
When legally required
When necessary to operate our services
With explicit user consent
Photographer banking and payout information is stored securely and only used for processing payments to registered photographers.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction, including:
Encryption of sensitive data
Secure server infrastructure
Access control policies
No method of data transmission or storage is 100% secure, but we are committed to following best practices.
Your Rights
You may request the following at any time:
Access to your personal data
Corrections to inaccurate information
Deletion of your account and all associated data
Requests can be made through the "Delete Account" feature on our site or by emailing contato@surfgraphix.com. Data removal will be completed within 48 hours.
Cookies and Tracking Technologies
We use cookies to:
Save user preferences
Provide personalized recommendations
Analyze website performance and improve functionality
You can disable cookies through your browser settings at any time.
Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, or as required by law. Inactive or deleted accounts will have their data removed within 48 hours of request.
Children’s Privacy
Surfgraphix does not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will promptly delete it. Parents who believe their child has used the Platform should contact us immediately.
Consent
By using our website, app, submitting your information, creating an account, purchasing media, or booking sessions, you agree to the terms of this Privacy Policy.
International Data Transfers
Your information may be transferred and processed outside your country of residence, including in Australia, the EU, and the United States. By using Surfgraphix, you consent to such transfers, subject to applicable safeguards.
Third-Party Services
Our Platform relies on third-party service providers to support essential functions, including:
processing payments for one-off purchases and subscriptions
storing, hosting, and delivering media files
facilitating marketplace transactions and digital product delivery
By using the Platform, you acknowledge and agree that these services are operated by independent third parties and are subject to their own terms and policies.
We are not responsible for the privacy practices of these providers.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of the Platform after changes indicates acceptance.
Contact Us
For questions, data requests, or privacy concerns, contact us at:
Privacy Policy
SURFGRAPHIX PRIVACY POLICY
Last updated: 01/12/2025
At Surfgraphix (“Surfgraphix”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, marketplace, app, and related services (“Platform”).
If you have any questions about this policy, please contact us at: contact@surfgraphix.com
Information We Collect
We collect information voluntarily provided by users (surfers, photographers, and visitors), as well as data automatically gathered when using our Platform.
1.1 For Surfers
Full Name
Email Address
Booking information for scheduled surf sessions
Location data (with consent)
Website usage and navigation data
1.2 For Associated Photographers
Full Name
Email Address
Studio/Brand Name (if applicable)
Date of Birth
Address
Social Media Profiles (e.g., Instagram)
Usual surf spots
Price range for photos and videos
Availability of discounts
Bank account and payout details (used only for processing payouts)
1.3 Technical Information
Cookies and similar technologies
Location data (with permission)
Device and browser information
Usage behavior on our website
How We Use Your Information
We use the information collected for the following purposes:
To personalize and improve user experience
To facilitate the purchase and sale of surf-related media
To process bookings of surf photography and videography sessions
To deliver purchased media (using Google Drive storage) and manage Shopify transactions
To process subscription payments via Stripe
To show relevant content based on user preferences and location
To analyze performance and optimize the Platform
To communicate promotions, updates, service notifications, and session reminders
To provide customer support
To ensure the safety and security of our Platform
Data Sharing
Surfgraphix does not sell or share personal information with third parties, except:
When legally required
When necessary to operate our services
With explicit user consent
Photographer banking and payout information is stored securely and only used for processing payments to registered photographers.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction, including:
Encryption of sensitive data
Secure server infrastructure
Access control policies
No method of data transmission or storage is 100% secure, but we are committed to following best practices.
Your Rights
You may request the following at any time:
Access to your personal data
Corrections to inaccurate information
Deletion of your account and all associated data
Requests can be made through the "Delete Account" feature on our site or by emailing contato@surfgraphix.com. Data removal will be completed within 48 hours.
Cookies and Tracking Technologies
We use cookies to:
Save user preferences
Provide personalized recommendations
Analyze website performance and improve functionality
You can disable cookies through your browser settings at any time.
Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, or as required by law. Inactive or deleted accounts will have their data removed within 48 hours of request.
Children’s Privacy
Surfgraphix does not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will promptly delete it. Parents who believe their child has used the Platform should contact us immediately.
Consent
By using our website, app, submitting your information, creating an account, purchasing media, or booking sessions, you agree to the terms of this Privacy Policy.
International Data Transfers
Your information may be transferred and processed outside your country of residence, including in Australia, the EU, and the United States. By using Surfgraphix, you consent to such transfers, subject to applicable safeguards.
Third-Party Services
Our Platform relies on third-party service providers to support essential functions, including:
processing payments for one-off purchases and subscriptions
storing, hosting, and delivering media files
facilitating marketplace transactions and digital product delivery
By using the Platform, you acknowledge and agree that these services are operated by independent third parties and are subject to their own terms and policies.
We are not responsible for the privacy practices of these providers.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of the Platform after changes indicates acceptance.
Contact Us
For questions, data requests, or privacy concerns, contact us at: